Privacy Policy

Your privacy matters to us!

Effective Date: January 1st 2026

Dhoom Studio Photo & Video (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

Who we are

Our website address is: www.dhoomstudio.com

At Dhoom Studio Photo & Video, we respect the privacy of our clients and the sensitive nature of wedding and event imagery. This Media Privacy Policy explains how photographs and videos are handled, used, and protected.

Information We Collect

We may collect the following types of information:

1. Personal Information

When you contact us, submit an inquiry, book services, or fill out a form, we may collect:

  • Name
  • Email address
  • Phone number
  • Event details (date, location, type of event)
  • Any additional information you voluntarily provide

2. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring website

This data is collected through cookies and analytics tools to improve website performance and user experience.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support
  • Communicate about services, bookings, and availability
  • Process contracts and service requests
  • Improve our website, marketing, and service offerings
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

Text Messaging & Communication Consent

Dhoom Studio Photo & Video may send text messages to customers who have provided their phone number through our website at www.dhoomstudio.com or our scheduling forms.

We distinguish between two types of messages:

Transactional / Service Messages: These include booking inquiries, confirmations, event-related notifications, appointment reminders, rescheduling updates, and customer support. These messages are sent only to customers who have booked services with us and have explicitly opted in by checking the dedicated SMS notifications consent checkbox.

Recurring Automated Marketing and Promotional Messages: These include special offers, discounts, new product updates, and photography/videography-related promotions. These messages are sent only to customers who have explicitly opted in by checking the dedicated marketing consent checkbox at the phone number provided. Consent to receive marketing messages is not a condition of purchase or booking.

Message frequency varies. Message and data rates may apply. Customers can reply HELP for assistance or STOP to opt out at any time.

Opt-in for both types of messages is collected via clear, dedicated checkboxes on our web forms. SMS consent data is not shared with third parties, except as necessary with service providers to deliver the text messaging service.

 

Required Privacy Statements (Compliance)

  • No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

  • Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

  • All opt-in data and consent collected for text messaging will remain confidential and will not be shared under any circumstances, except as necessary to deliver messaging services.

Your Rights

You may request to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

To make a request, please contact us at: info@dhoomstudio.com

Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar tracking technologies to:

  • Analyze website traffic and usage
  • Improve functionality and user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

We do not sell, rent, or share your personal information with outside parties for marketing purposes. We may share your information only in the following situations:

  • With trusted service providers (such as hosting, analytics, or email services) who assist us in operating our website
  • To comply with legal requirements or protect our legal rights
  • In connection with a business transfer (such as a merger or acquisition)

All third parties are required to protect your information and use it only for authorized purposes.

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Client Privacy & Confidentiality

We understand that weddings and events are deeply personal. We do not sell or license client media to third parties.

Client images and videos will only be used for portfolio, website, social media, advertising, editorial, or promotional purposes with respect to dignity and context—unless the client has requested otherwise in writing.

Opt-Out of Media Use

Clients may request that their photos or videos not be used for promotional or marketing purposes by notifying us in writing before or after the event. We fully respect such requests.

Storage & Security

All media files are stored securely using professional-grade storage systems. Reasonable measures are taken to protect media from unauthorized access, loss, or misuse. While every effort is made to safeguard files, long-term archival is not guaranteed unless specified in the contract.

Third-Party Vendors

In some cases, trusted third-party vendors (such as editors, album designers, or cloud delivery services) may have limited access to media files strictly for production and delivery purposes. All vendors are expected to maintain confidentiality.

Public Venues & Guests

Photographs and videos may include guests, vendors, and public spaces. By attending an event covered by Dhoom Studio Photo & Video, individuals may appear in media captured during the event.

Policy Updates

This Media Privacy Policy may be updated periodically. Any changes will be reflected on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Dhoom Studio Photo & Video
Email: info@dhoomstudio.com
Website: www.dhoomstudio.com